ReferralNet Agent - Configuring Settings

This shows what mode the Agent was configured for at installation time. The only way to change this setting is to reinstall the Agent.

Configures the frequency the Agent checks for new messages in the ReferralNet account(s).

You cannot configure the Agent to check for new messages more frequently than every 15 minutes.

If checked, the Agent automatically run when you log into Windows. This option is only available when the Agent is installed as a tray application.

If checked, the agent will enable Windows Explorer integration.

The receive attempts option dictates the number of times that the agent will try to process the incoming message before retiring it to the folder location specified in the On Failure section of the Receiving configuration panel. If an SMTP Server has been configured, a notification message will be emailed to the specified recipient email address alerting of the agents' failure to successfully process the message.

The default retry interval is set to 4, but can be extended up to a maximum of 8.

The Agent writes diagnostic information to a log file specified here.

You can use environmental variables as part of the filename, for example:

%APPDATA%\ReferralNet-Agent\ReferralNet.log

Will save the log file into the user's roaming profile.

Once the log file grows to more than 500k, it will be rotated through a maximum of ten rotated log files. In other words, you will never have more than 5 meg of logs.

On order for files to be correctly inserted into a ReferralNet message, the correct "content-type" should be provided.

Windows has a built in system for mapping between file extensions and content-types. For example .txt files will have a content-type of "text/plain".

For applications which generate messages with unusual file extensions, it's important that the correct content-type is associated.

For example, if your sending application saves its HL7 referrals with a .I12 file extension, you'll have to associate .I12 with the content-type of text/hl7.

If the Agent detects that you're using a proxy server which requires authentication, you will automatically be prompted to enter the credentials. It will also detect if your proxy credentials are no longer valid and will re-prompt you for your username and password.

You can use the Settings screen to change existing proxy credentials.

Running and Monitoring